About Us

Passionate about technology, innovation and delivering fantastic solutions 

Exception delivers the digital services and solutions for our customers to achieve real digital outcomes on the strength of our knowledge, expertise and genuine desire for their success.

Two women, why choose Exception as a place to work

Why Choose Us?

Our customers tell us we provide excellent service, always deliver what we promise, guaranteeing the digital solutions they require on time, every time. Everything we do enables organisations and people to succeed. Exception's dedication to digital service delivery sets us apart.

  • We're experienced, subject matter experts that ensure your digital success
  • Our excellent track-record gives you the confidence we deliver time and time again
  • We provide a range of technologies and accelerators designed to reduce costs and speed up results
  • Exception provides expert cloud adoption, cloud architecture and cloud migration consultancy as an AWS Consulting Partner

Our values


We build trust and respect by operating in a safe, socially responsible, consistent and honest manner.


We work collaboratively as we believe that we achieve more together than we could alone.


We prioritise ethical behaviour in all aspects of our operations, including protecting the environment, and working towards the betterment of society.


We always meet and, where possible, exceed customer expectations, meeting our promises consistently.


We believe in the power of creative thinking and new ideas to meet the ever-changing needs of our customers.

Our Journey to Net Zero

Exception is committed to shouldering its responsibility towards the UK's carbon reduction plans. Our Carbon Reduction Plan (CRP) has been confirmed by Crown Commercial Service as compliant with UK Procurement Policy requirements. This means we're committed to achieving Net Zero emissions by 2030.

You can access our Carbon Reduction Plan here.   


Here are some of the many steps we are taking on our journey to Net Zero:

  • In partnership with Tree-nation, we've planted over 700 trees across South America, Nepal, India and the UK which will offset over 300 tonnes of Co2 over their lifetime.
  • Our office buildings are sustainable by design and function. Our HQ in Edinburgh uses 100% renewable energy and is working towards Net-Zero emissions.
  • We have transitioned all our office and business systems to be cloud-based, so colleagues can access them securely from any device, reducing our IT footprint and saving energy.
Diversity and inclusion at Exception

Diversity and Inclusion

Encouraging diversity and inclusivity is much more the right thing to do - it also helps us to understand and meet our customers’ needs more effectively.


Exception knows that diverse, inclusive organisations also have happier people and better performance. This is why we work alongside our partners and customers to combat discrimination and promote social inclusion.


We also support external initiatives such the AWS GetIT programme, the “Empowering Women to Lead Digital Transformation” initiative and the FinTech for All charter - promoting equal opportunities, learning and inclusive behaviour.

Montage of smiling Exception people

Investing in our Communities

We take Corporate Social Responsibility seriously at Exception. Our people contribute to the communities we live in, whether it's donating their time or raising funds for great causes.


As a measure of this commitment, all our colleagues can take paid leave to support their community.


The charities and initiatives we have supported over the years include Young Scot, Help for Heroes, Crohn’s and Colitis UK, Social Bite, Children 1st, Children in Need and The Prince & Princess of Wales Hospice.

  • Logo demonstrating Exception work for government
  • Scottish Government Logo
  • Crown Commercial 13 Supplier logo

Government Frameworks

As a trusted partner to UK government organisations for 20 years, we ensure it's as simple as possible for public sector bodies to engage with us. This is why we make sure we're listed on some of the most prominent and well utilised government frameworks in the UK:

  • Digital Outcomes and Specialists 5 and 6 Framework (DOS5 and
  • Scottish Government Dynamic Purchasing System for Digital Technology Services
  • G-Cloud 13
  • TS3 Framework
  • Scottish Government DPS Digital Technology and Cyber Services
  • Logo demonstrating that Exception is a member of CIFAS, Leaders in fraud Prevention
  • logo demonstrating that Exception has signed up as part of the Fintech for all Inclusivity charter
  • Logo demonstrating that Exception is FSQS registered

Partners & Accreditations

We understand the value of leveraging partner expertise for our customers. This is why we work closely with selected industry partners to provide high quality, assured digital solutions to complex business challenges.


Cloud technology is at the heart of what we do. Exception is a proud partner in the AWS partner network. We hold Advanced, Lambda and Public Sector certifications as an Advanced Consulting partner and are recognised for our experience across the Public Sector.