In today’s rapidly changing business environment organisations need to deliver change faster. The complex challenges involved in managing increased levels of change can be daunting and the consequences of failure potentially costly. Positioning your organisation to deal effectively with continuous change is therefore essential. Exception has extensive experience supporting customers to successfully deliver large-scale, complex IT change and transformation initiatives and has worked on some of the largest divestment, integration and transformation programmes in the UK. We appreciate what drives change and have gained valuable insights into how it can be managed successfully – most importantly we understand that all organisations face different challenges and there is no one size fits all solution.

Programme and Portfolio Management

We specialise in helping organisations deliver complex change programmes by providing industry-leading programme management consulting services, methods and tools. We utilise programme delivery methodologies that are robust, transparent and based on experience drawn from large scale projects across a range of industry sectors. By providing leadership from the start of a project, we give customers the level of confidence and assurance that they require. Our portfolio management services provide you with the systems, methodologies and expertise to manage multiple complex projects in a cost effective manner. We can assist you from feasibility through to operations, ensuring you have the control, information and transparency required to ensure business success.

Programme Management Office

Our Programme Management Office (PMO) services drive enhanced value by focusing on designing and implementing the processes and structure required to ensure the business objectives and benefits of your programme are successfully achieved.  Our services can help to evolve your existing PMO from a position of oversight and compliance, to one empowered with the capability to deliver continuous performance improvement across your programme.  We work with our customers when they need to design and implement a new PMO, optimize and enhance an existing PMO, or operate an existing PMO to meet a set of evolving challenges, functions, and services.

Programme Assurance

Programmes often fail to deliver the expected benefits that they set out to achieve. Turning around a troubled project is never straightforward, however there are several proven techniques that can make success more likely. Our programme specialists can carry out an independent review, which assists in the overall assurance of projects and programmes. We ensure that your programmes are meeting business expectations, in terms of time, cost and quality and are within agreed tolerances. This is delivered through an accurate, constructive, balanced and unbiased assessment of the project status, risks and the likelihood of the project or programme delivering the required benefits.

Infrastructure Delivery

Exception helps organisations to design, plan and implement modern IT infrastructures that deliver high levels of service availability and improved performance. Combining our extensive Architecture and Design expertise with our Programme Delivery experience, we provide extensive delivery, project, programme, implementation and transition management services, which help our customers to build the integrated infrastructure solutions that meet the objectives of their business. We provide these services across a range of technologies and delivery models including data centre, cloud, outsourcing, networking, end-user computing and mobility.